mTekka, Inc. ("mTekka," "we," "us," or "our") respects the privacy of visitors, clients, employees, and authorized users of mTekka systems. This Privacy Policy describes the information we may collect through mtekka.com and related authenticated services, why we use it, and the controls that apply to that information.
1. Information We Collect
Information you provide
We may collect information you voluntarily provide, including your name, company, email address, telephone number, inquiry details, account information, support requests, and documents or files submitted through an authorized portal.
Authenticated account information
When account-based services are enabled, we may process usernames, work email addresses, authentication status, role and permission information, multi-factor authentication enrollment status, session information, account-security events, and audit records.
Employee and confidential documents
Authorized employee systems may contain employment-related or personally identifiable information, including tax or personnel documents. Access to such documents is restricted according to assigned permissions, document classification, ownership, and explicit sharing controls.
Technical and usage information
Our systems may record IP address, browser and device information, requested pages, timestamps, authentication events, security events, server logs, and other information needed to operate, secure, troubleshoot, and audit the service.
2. Cookies and Local Storage
The public website may use browser storage for functional preferences such as light, dark, or automatic theme selection. Authenticated services may use secure session cookies that are necessary for login, security, and access control. We do not use necessary authentication cookies for advertising.
3. How We Use Information
- Respond to inquiries and communicate about requested services.
- Provide, administer, and support authenticated services.
- Authenticate users and enforce roles, permissions, and document-access controls.
- Protect systems, investigate security events, prevent abuse, and maintain audit trails.
- Operate, troubleshoot, improve, and maintain our website and services.
- Meet contractual, legal, accounting, employment, or compliance obligations where applicable.
4. How We Share Information
We do not sell personal information to advertisers. We may disclose information to service providers or professional advisers when reasonably necessary to operate the business, maintain systems, provide requested services, comply with law, protect rights or security, or complete a corporate transaction. Access is limited to the purpose for which the information is disclosed.
5. Document Classification and Access
Authenticated mTekka systems may classify documents according to access requirements. Examples include Client Public, Knowledge Base, mTekka Internal, mTekka Confidential, and Employee Confidential. Access to a document is determined by the user's authenticated role and the document's assigned classification. More restrictive classifications take precedence when multiple classifications are present.
Employee Confidential material, including documents containing personally identifiable information, is restricted to the employee owner and authorized recipients such as designated HR or administrative personnel when sharing has been granted. Administrative access may also be available for authorized security, legal, operational, or recovery purposes.
6. Security
mTekka uses administrative, technical, and organizational safeguards intended to protect information against unauthorized access, disclosure, alteration, or destruction. These may include encrypted transport, secure authentication, multi-factor authentication, role-based access control, protected storage, logging, auditing, and restricted system permissions. No method of transmission or storage can be guaranteed to be completely secure.
7. Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain security and audit records, satisfy contractual or legal obligations, resolve disputes, enforce agreements, or meet legitimate business and recordkeeping requirements. Retention periods may vary by information type and business purpose.
8. Your Choices and Requests
You may contact us regarding personal information associated with the public website or your mTekka account. Depending on the nature of the information and applicable law, we may need to verify your identity before acting on a request. Certain information may need to be retained for security, legal, contractual, employment, or recordkeeping reasons.
9. Third-Party Sites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and mTekka is not responsible for the privacy practices of third parties.
10. Children's Privacy
mTekka's services are directed to businesses, professionals, clients, and authorized workforce users. They are not intended for children under 13, and we do not knowingly seek personal information from children through the public website.
11. Changes to This Policy
We may update this Privacy Policy as our services, systems, or legal obligations change. The effective date shown above identifies the current version.
12. Contact
Questions about this Privacy Policy or privacy practices may be directed to:
mTekka, Inc.
Kennett Square, Pennsylvania
info@mtekka.com
+1 484-734-0900